Frequently Asked Questions
The following are frequently asked question that will help you get started with your order. If you have a question and don't see the answer below please feel free to shoot us an email and we will be happy to provide you with more information.
What is the minimum order quantity?
100 pieces per design.
Can I split the minimum order between multiple designs?
No; our pricing is per design. You can split color variations within the same mold, minimum of 50 per color.
What is the Difference between Hard Enamel vs. Soft Enamel?
The difference between hard and soft enamel is apparent on the surface of the pin. On hard enamel pins, the enamel has been raised to the height of the metal to create a smooth surface. With soft enamel pins, the enamel is below the surface of the metal, so it has grooves. This allows for more detail.
What is the turnaround time on custom pins?
Turnaround time is typically 2-3 weeks from the date of payment. This does not include the time involved to create a proof and have the customer approve it or request updates.
Do we make custom patches?
We do not offer custom patch services at this time.
Do we make custom keychains?
Yes, we can make custom keychains in plastic or enamel. Our rubber keychains at 1.5" wide are $1.50 per keychain with a minimum order of 500 pcs.
We can also do custom enamel keychains quote which run around $2 per keychain for hard enamel and $1.70 per keychain for soft enamel. The exact price on these is dependent on design.
Do you make custom phone cases?
Yes. Our phone cases have a minimum order of 300pcs and start at $8 per case.
How much are display cards?
Display cards are $0.90 per card, which includes full assembly and packaging. Display cards can be 2”x3” or 3”x3”. (Other sizes available, as well) Customers can create and send us their own artwork to be printed on white card stock, or the display cards can simply be white card stock. The VCP logo will not appear on custom display cards.
How much are .5” pins? What about 1.25” pins?
0.5" pins are $0.20 off the price of 1" pins. 1.25" pins are the midpoint between 1" and 1.5"
How much are 2” pins?
For 2" pins, the price breakdown is as follows:
100pcs = $3.30/pin, 200pcs = $2.80/pin, 500pcs = $1.85/pin, 750pcs = $1.70/pin, 1000+pcs = $1.62/pin
100pcs = $3.50/pin, 200pcs = $3.00/pin, 500pcs = $2.50/pin, 750pcs = $2.90pin, 1000+pcs = $1.82/pin
What options for metal are there for the pins?
Every pin can have one metal type. The metals available are: Black Metal (matte finish), Black Nickel, Gold, Rose Gold, Copper, Silver. You are more than welcome to choose which metal you'd like.
Can I do an engraving or stamp on the back of the pin?
Yes - we can do stamps on the backs of the pins. Depending on the complexity and size of the stamp, the cost is $25-35 flat.
Can I do sequential numbering stamps on the backs of the pins?
Yes - the cost is $0.50 per pin to have sequential number stamps on the back.
Are there any restrictions or suggestions on line width/quality? How thin is too thin?
There are no major restrictions but we'd suggest trying not to go too thin with the lines, especially if you want to do hard enamel. We will also work with you during the proof process to make sure everything comes out to your liking.
Do I need to layer colors in my artwork before sending as a vector file?
All on one layer is fine.
Can I make the post of the pin longer to go through thick material?
Our longest post option is 10mm.
Can I get a sample custom pin before placing the whole order?
Typically the electronic proof process is done in place of producing pin samples, as producing a single pin sample will cost approximately $150-200 per sample. We would also be more than happy to send you samples of pins we have already created so you can see the enamel types and quality in person.
Does VCP do artist collaborations? If so, would you be interested in working with me?
Feel free to submit your work to email@example.com, he's our Creative Director. I do know that we are all booked up with collaborations through next year but every submission is reviewed, so feel free to reach out to him to submit your work.